Brief, practical, and reader-friendly, this is a handy guide for improving your business interactions and relationships. It offers clear, straightforward tools useful in a professional context, with an “easy-to-skim” format and a direct, matter-of-fact tone. This book gives practical advice on how to improve the foundational interpersonal communication skills of listening, feedback, asking and responding to questions, and adjusting to others' styles. It offers step-by-step recommendations for approaching such common interactions as interviewing, negotiating, and conducting performance appraisals. This direct, step-by-step guide for interpersonal communication skills is a necessary read for people who communicate in professional contexts, such as managers, supervisors, and executives in any business or professional arena.
$31.00
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Now in its sixth edition, Interpersonal Communication continues to help students learn the skills needed to communicate effectively in an increasingly complex environment, while interweaving the most current research and important theories in interpersonal communication. This edition includes greater coverage of computer-mediated communication all throughout the text, and introduces two new boxed features of high appeal:·"Research in Review" boxes provide abstracts of recent, key studies in the field ·"Screening Room" boxes look at contemporary films and the interpersonal communication concepts they help to illustrateIn addition to the updating throughout, key revisions in the text include·Chapter 3, Nonverbal Competence, updates research and reorganizes discussion of nonverbal codes into three categories-visual, auditory, and invisible.·Chapter 6, Interpretive Competence, includes exciting new research showing connections between the brain and mind, as well as the physical and the social. It also features a new discussion of emotion and motivation, a reorganized treatment of social cognitive schema, and expanded material on listening with a section on emotional intelligence.·Chapter 9, Goal Competence, has been rewritten and simplified to make explanations of general theories of influence more accessible, and includes more material on how individuals use daily conversation to influence one another.·Companion Website - www.oup.com/us/trenholm - includes discussion questions, test items, additional activities, and handouts previously found in the text
$59.96
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An interesting, useful guide to communications in law enforcement and corrections helps readers master the oral and written skills necessary for effective report writing and correct form use. It features reports and forms commonly used within the criminal justice system. It allows readers to see the importance of effective communication with numerous examples and practical applications in a variety of real-life situations. The book provides complete coverage of verbal skills, including speechmaking, interviewing, and interrogations. Interesting and easy-to-understand, this guide provides comprehensive information on the communication process, improving communication, special issues, hostage negotiations, public communication, law enforcement records, management information systems, basic reports, interviews and interrogations, and using reports in court. An excellent resource for those involved in the criminal justice system, including police officers and other employees that need to improve their oral and written communication skills; as well as a must-have desk reference for all municipality offices and police precincts.
$5.19
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Now in its eleventh edition, Interplay: The Process of Interpersonal Communication provides a comprehensive and engaging introduction to communication in interpersonal relationships. Blending topics of high student interest with rich pedagogy and an inviting visual format, this leading text shows how scholarship and research can help students understand their own relationships and communicate better in everyday life.NEW TO THE ELEVENTH EDITION* Revised and expanded material discusses hot-button issues including the influence of social networking websites on relationship formation, cultural differences as generalizations, neurobehavioral challenges in perception, linguistic convergence/divergence, the impact of new media on listening, communicating relational commitment, repairing damaged relationships, and constructive criticism.* New "Dark Side of Communication" sidebars--featured in each chapter--examine the more difficult and challenging issues of interpersonal communication, such as verbal abuse, compulsive talking, cyber-bullying, manipulation, the "silent treatment," and discrimination based on people's accents.* Focus on Research sidebars--twenty of which are new to this edition--highlight current scholarship on important and interesting issues, including the impact of TV makeover shows on viewers' self-images, impression management in online dating, the phenomenon known as "gaydar," gender differences in instant messaging habits, and "friends with benefits" relationships.* A new chapter, "Communication in Families and at Work"--drawn from the previous edition's appendices--looks at the dynamics of family and work relationships.* Film Clip sidebars--eighteen of which are new to this edition--profile recent feature films that illustrate communication concepts. Clips include Spanglish (culture and communication), Shark Tale (identity management), Lars and the Real Girl (constructing narratives), The Devil Wears Prada (poor listening habits), The Break-Up (relational stages), and Juno (managing conflict).SUPPLEMENTS* Instructor's Manual (available in paperback and CD-ROM): Includes an extensive Test Bank and suggested class activities.* Student Success Manual: Features study tips, chapter outlines and summaries, review questions, key terms, and critical thinking exercises.* Companion Website: Offers a wealth of resources for both students and instructors, including online self-testing and other study aids, links to a variety of communication-related websites, and "Now Playing" reviews of recent films.
$65.56
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This text introduces, explores, and celebrates the central role interpersonal communication plays in personal and professional relationships. A rich, interactive pedagogy engages students in relevant issues and themes, from the impact of mediated communication--particularly online--to the influence of gender and culture on interpersonal interactions. New concepts are supported by the anecdotal experiences of professionals, literary excerpts, and a number of other box features:
$77.30
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Also by Russell F. Proctor II and Jeanne Elmhorst.
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Complements and expands students' understanding of the book. Includes a summary of each chapter, vocabulary lists, activities on perforated pages, and self-test questions. Revised activities in this Student Companion reflect the text's increased emphasis on public speaking.
$51.99
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