This textbook focuses on the structure of interpersonal communications and the role of such communications in relationships. It integrates theories, research, and skills from several disciplines. Chapters consider the construction of the self, the interplay between perception and communication, words and other means of communication, the significance of listening, emotions, conflict, friendships, and committed romantic relationships. Wood teaches at the University of North Carolina at Chapel Hill. Annotation c. Book News, Inc., Portland, OR
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Communication is fundamental for us. Especially in our workplaces, where we encounter so many different personality types, communication styles and difficult situations, the way we communicate with each other can make the difference between personal success and failure. Throughout this situation-filled book, the author challenges you to become an ELECTRIC communicator, and offers all of the strategies, techniques and tips it takes to get there. Through personalized examples, you'll get to know many familiar characters - people just like those you work and live with. Who knows? You may even see yourself in some of them. The communication scenarios they portray are taken from real life, and that means you can easily take their lessons into your life as well.
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A fully revised edition of Florence Isaacs’s bestselling classic, Just a Note to Say . . . offers over 150 new sample notes and ideas to help you write warm, meaningful messages that let people know how much they matter.For a decade, Just a Note to Say . . . has been an unparalleled resource for choosing the perfect words to express sentiments on any occasion. Brief yet meaningful notes at times of celebration, transition, and sadness are more appreciated than ever. Now, etiquette expert Florence Isaacs updates this bestselling classic with more than 150 new ideas, inspirations, and sample notes to help you stay in touch with friends and family. This fully revised edition confirms that you needn’t write a lot to say a lot, offering practical advice to help you articulate your thoughts and let people know how much they matter.Isaacs explores the significance of occasions such as birthdays, anniversaries, and weddings to help you recognize the recipient’s personal connection to an event. A cornucopia of holidays and rites of passage such as First Communion, Bar and Bat Mitzvahs, La Quinceañera, Christmas, Kwanzaa, and Ramadan are also featured, along with tips to inspire warm notes for these occasions. Isaacs also offers new, thoughtful suggestions for writing during sensitive times such as illness, the death of a loved one, and divorce. Plus, a brand-new chapter on the etiquette of using e-mail tells you when it’s appropriate to share your good wishes electronically.Whether you’re writing an encouraging get-well message or a congratulatory e-mail on a promotion, a sympathy card or an eloquent thank-you note, Just a Note to Say . . . helps you speak from the heart.
$12.24
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What are the secrets of successful teams? Why do some teams achieve remarkable success while others fail or are consigned to mediocrity? To find the answers, Larson and LaFasto conducted a three-year study of teams and team achievement. Interviewing a wide range of teams, including the space shuttle Challenger investigation team, executive management teams and a championship football team, they discovered a surprising consistency in the characteristics of effective teams.In Teamwork, the authors explore the eight properties of successful teams: a clear, elevating goal; a results-driven structure; competent team members; unified commitment; a collaborative climate; standards of excellence; external support and recognition; and principled leadership. A final chapter examines priorities in building a high-performance team. Throughout, the authors present concrete concepts and combine solid theory with practical advice.
$44.95
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